At MBI916, your privacy is not just a promise — it is a priority we uphold every day. This policy transparently explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
Six core principles that shape our approach to protecting every member's privacy
All data transmitted between your device and mbi916's servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's major banks to secure financial transactions.
256-bit SSL TLS 1.3We only collect data that is strictly necessary to deliver our services. No additional information is collected without a clear purpose and your explicit consent as a member.
Minimum Data Explicit ConsentYou have the full right to access, correct, or request deletion of your personal data at any time. The MBI916 account control panel lets you manage your privacy preferences with ease.
Full Control Right to ErasureMbi916 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing activities adhere to the legal requirements set by Malaysia's Personal Data Protection Department.
PDPA 2010 Full ComplianceMbi916 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not our commodity.
No Data Sales No Third PartiesYour personal data is only retained for as long as required for service purposes or legal compliance. Once the period expires, data will be securely deleted or anonymised.
Fixed Period Secure DeletionThis document fully outlines MBI916's privacy practices. We are committed to ensuring every member understands how their data is managed transparently and responsibly.
Welcome to the mbi916 Privacy Policy. This document is designed to ensure that you, as a member of our platform, clearly understand how your personal information is collected, processed, stored, and protected when you use mbi916's services in Malaysia.
This privacy policy applies to all MBI916 platforms including the official website at mbi916.net, our Android and iOS mobile app, and any other official communication channels. It governs the relationship between MBI916 as the data controller and you as the data subject.
As a platform operating in Malaysia, mbi916 fully complies with the Personal Data Protection Act 2010 (PDPA) and all regulations in force thereunder. We believe that member trust is our most valuable asset, and privacy protection is the foundation of that trust.
By registering an account at MBI916, accessing our platform, or continuing to use our services, you give your consent to the processing of personal data as described in this policy. If you do not agree, we advise you not to use the MBI916 platform.
Mbi916 applies the principle of data minimisation — we only collect information that is strictly necessary to provide you with high-quality services. The following are the categories of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Registration form, KYC |
| Contact Data | Email address, phone number | Account Registration |
| Financial Data | Bank account details, e-wallet information, transaction records | Deposit & Withdrawal Process |
| Technical Data | IP address, device type, web browser, operating system | Automatic server logs |
| Usage Data | Game history, session duration, game preferences | Automated platform systems |
| Communication Data | Support chat records, emails sent to us | Customer support interactions |
Every piece of data we collect has a specific and legitimate purpose. mbi916 does not process your data for undisclosed purposes without your additional consent. The primary purposes of our data processing are:
To verify that every account is owned by a legitimate individual aged 18 and above, and to prevent fraud and multiple account registrations.
To securely and accurately process deposits, withdrawals, and other financial transactions, and to maintain the necessary financial records.
To deliver a seamless gaming experience, including saving game settings, game history, and member achievements.
To contact you regarding account activity, relevant promotions (with consent), and to provide effective technical support assistance.
To detect and prevent suspicious activity, money laundering, bot usage, and any form of fraud that could harm the platform or other members.
To comply with legal requirements, including reporting obligations to the relevant authorities as required by applicable law.
Mbi916 does not sell or trade your personal data. However, under certain circumstances, we may share data with selected third parties for service operation purposes:
All third parties working with mbi916 are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.
The security of your personal data is mbi916's top priority. We continuously invest in the latest security infrastructure to ensure your data is always protected. The security measures we employ include:
Data Retention Period: Active account data is retained for the duration of your membership. Once an account is closed, data is kept for seven (7) years to meet financial and legal compliance requirements. After this period, data will be securely deleted or anonymised and cannot be recovered.
Mbi916 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some areas of the MBI916 platform.
As an mbi916 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our privacy team via our support email. We will process your request within 21 business days.
The mbi916 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover that a minor's data has been collected without valid knowledge or consent, we will take immediate steps to delete that data and close the associated account.
The mbi916 platform may contain links to third-party game provider websites or services. This privacy policy applies solely to the mbi916 platform. mbi916 is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the privacy policy of every website you visit, especially if you provide any personal information there. Awareness of the privacy practices of other platforms is the user's own responsibility.
Mbi916 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will:
Continued use of the mbi916 platform after the notice period is considered acceptance of the updated version of the privacy policy. If you do not agree with the amendments, you may close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this privacy policy or the processing of your personal data by mbi916, we encourage you to contact us directly. Our privacy team is ready to assist you.
[email protected] — Please mark your email subject as "Privacy Inquiry" for faster processing.
Access our platform's Live Chat for instant enquiries. Response within 2 minutes.
We are committed to addressing every privacy complaint seriously and within the stipulated timeframe. If you are dissatisfied with our response, you have the right to file a formal complaint with Malaysia's Personal Data Protection Department (PDPA).